Support Area

Help with common issues.

Why should I use a virtual machine?

A virtual machine in the cloud offers you more advantages than a physical machine in your office because of the following:

  • Reduced IT Cost: Moving to cloud computing may reduce the cost of managing and maintaining your IT systems. Rather than purchasing expensive systems and equipment for your business, you can reduce your costs by using the resources of AV Computer Services.
  • Scalability: Your business can scale up or scale down your operation and storage needs quickly to suit your situation, allowing flexibility as your needs change. Rather than purchasing and installing expensive upgrades yourself, AV Computer Services can handle this for you.
  • Business Continuity: Protecting your data and systems is an important part of business continuity planning. Whether you experience a natural disaster, power failure or other crisis, having your data stored in the cloud ensures it is backed up and protected in a secure and safe location. Being able to access your data again quickly allows you to conduct business as usual, minimizing any downtime and loss of productivity.
  • Collaboration Efficiency: Collaboration in a cloud environment gives your business the ability to communicate and share more easily outside of the traditional methods. If you are working on a project across different locations, you could use cloud computing to give employees, contractors and third parties access to the same files.
  • Flexibility of Work Practices: Cloud computing allows employees to be more flexible in their work practices. For example, you have the ability to access data from home, on holiday, or via the commute to and from work (providing you have an internet connection). If you need access to your data while you are off-site, you can connect to your virtual office, quickly and easily.
What is AV Computer Services and what can it do?

AV Computer Services’ VoIP service allows anyone to work from home and office using our business communications provider’s secure platform known as NextOS. Your team can use VoIP desk phones or virtual softphones to stay in touch.

What makes VoIP different?

Our VoIP service gives small and medium-sized businesses a competitive edge with feature-rich virtual workspaces, video conferencing, mobile apps and cloud PBX all in one system.

What is the benefits of a Website?
Websites provide an easier way to handle customer service. Offering answers to regularly asked questions in a FAQ (Frequently Asked Questions) section, you can reduce customer service costs and save yourself time and money, as well as providing much more information.

How can I see an old invoice ?

Invoices can accessed via a Download Invoice link on the Thank You page or in the My Orders area and be resent by selecting Completed Order from the order actions box.